Thursday, November 08, 2007

Voice Quality Monitoring Comes Free From Microsft, (For Office Communication Server 2007)

If you have got that Microsoft OCS 2007, (Office Communication Server 2007) running, you will be happy to know that Microsoft is following up with free tools and modules. One of the firsts in the field, QoEMS, will aid in troubleshooting voice quality issues by monitoring network performance in real time. Quality of Experience Monitoring Server (QoEMS) is designed as a soft module competing with network gear offered by the likes of Cisco Systems Inc.
If you want you can get a trial if you want to try out the OCS 2007
The QoE Monitoring Server is a new server role for Microsoft Office Communications Server 2007 Standard Edition or Enterprise Edition. It provides the information that you need in order to better understand the media quality that your users are experiencing in your Office Communications Server 2007 deployment. With QoE Monitoring Server, you can do the following:

  • Gather statistics on media quality of locations or based on a grouping of subnets
  • Proactively monitor and troubleshoot media quality of experience issues
  • Perform diagnostics to diagnose VoIP user complaints
  • View trends which can help you with post-deployment growth and measure results against the service level agreement
The QoE Monitoring Server collects quality metrics at the end of each VoIP call from the participant endpoints, including IP phones, Microsoft Office Communicator 2007, the Microsoft Office Live Meeting 2007 client, and Microsoft Office Communications Server 2007 A/V Conferencing Server and Mediation Server. These quality metrics are aggregated and stored in a SQL database. The data can then be used to alert you to abnormal media quality conditions and also to generate routine media quality reports.
Download the tool from here.

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