Hitachi Consulting's VoIP Success, Seven Years of It.
Hitachi Consulting's VoIP Success has come on a silver platter to the the director of IT for Hitachi Consulting. The firm was initially 500 employees located in 14 offices inUSA which were connected by a WAN, when they deployed ShoreTel’s VoIP technology in 2000.
Going through multitude of problems due to WAN problems, followed by VPN troubles with Cisco, and a solution to the same with NetScreen and some upgrades, the electronics giants service arm is a happy camper in VoIP world.
The director of IT for Hitachi Consulting, Mike Shisko is quoted to have said “I cannot imagine going back to an old TDM world,” who talked about his VoIP experiences at the recent Network World IT Roadmap Conference & Expo in Dallas. “VoIP makes things so much easier to manage and to use, and is so much more functional for the end users.”
After seven year of working with VoIP and expanding the work force to 1500, spread across 18 U.S. and four European offices not only have seamless voice, but also state-of-the-art presence, mobility, conferencing and collaboration capabilities.
Now to the best of the results that affect the bottom line, its long-distance calling bill — for the entire global operation — is less than $2,000 a month.
If you are interested, you can read more about this story, including dealing with faulty VPN, hosted VPN, iTune down loads etc, Network World's Joanne Cummings has a story for you.
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