According to ABI Research, VoIP markets across the globe seems to be healthy. The economic down turn may actually have helped the trend with business' looking to cut costs from every corner. The report, ABI Research’s new study, Business VoIP Services focuses on global VoIP Market, covering VoIP integrated access, SIP trunking, hosted IP-PBX/IP Centrex and managed IP-PBX services, is set to double over the next five years, is believed to exceed $20 billion by 2015,
“The trend of companies outsourcing their communications infrastructure has taken off in earnest, as enterprise decision-makers look for cost savings without having to compromise on features and functionality, Among VoIP access technologies, SIP trunking, with its promise of trunk consolidation, centralized management and administration, and application federation across enterprises, has seen considerable growth in terms of installed base and revenues in the last 12 – 18 months.”commented senior analyst Subha Rama.
“Overall, the growth momentum seen in 2009 was sustained in the first half of 2010 as companies continued to shy away from capital investments, opting, instead, for the OPEX model of hosted VoIP services.” .Rama adds,
The forecasts suggest a 13% CAGR in terms of revenues and 19.6% CAGR in terms of lines between 2010 and 2015, despite growing competition from low-cost providers and price pressures in the market