What every business should know about implementing VoIP explained by XO communications in 10 easy steps.

TECHtionary.com, a Web-based source on the latest technology, and XO Communications, a leading provider of telecommunications services for businesses, recommend how to implement Voice over Internet Protocol (VoIP) to business owners who are considering VoIP but are unsure of how or where to begin. This paper outlines a systematic, ten-step process – from identifying needs to considering future options – and includes handy checklists to help streamline the implementation process.
Here are some of the “hottest” benefits and features:

• Lowers Total Cost of Ownership (TCO) – TCO is the overall cost benefit and savings coming from one-time or Non-Recurring Charges (NRC) and ongoing or Monthly Recurring Charges (MRC), which includes network, local and long distance usage, management of services, maintenance of equipment, as well as soft-dollar savings in the form of productivity improvements.
• Enables Personal Administration of Service and Features – Moves are a breeze. You don’t need a Telco tech; the Office Manager and end user can make changes themselves.
• Simplifies Billing – Bundled voice and data services are all on one bill from one provider.
• Enables Unified Messaging and Integration with Microsoft Outlook – Enables users to receive voicemail as email, for example.
• Supports Multiple Sites – Transfer calls seamlessly between offices to workers at other branches.
• Improves Audit Trail – Log all communications for improved "bill back" audit trail.
• Reduces/eliminates the concept of “local” versus “long distance” and variable per-month charges – Receive one flat monthly charge for all calling.

If there is nothing on the list above that appeals to you, then stop reading now and re-evaluate VoIP in another year. Why? Because one thing is certain: The technology will change to meet your needs. Should you wait? Here’s what one VoIP customer from XO Communications recommends:

“VoIP, maybe a few years ago, might have seemed a little mysterious but, at this point, it’s a proven technology. It works, it’s easy, the install is easy, there is no question, there is no reason to wait; the sooner you do it, the sooner you start saving, the simpler it gets." —Jasch Hamilton,
Founder & President of Diamond Organics,
Moss Landing, CA

Download the paper here!

Tags: VoIP, TECHtionary, XO Communications, Total Cost of Ownership, TCO