Header has been changed to correct a typo, Convergence-->Covergence( THX Yossi Ben Hagai!.)
Covergence Session Manager, CSM, is designed help move Enterprise VoIP or Ip Telephony applications and solutions to move from disparate "VoIP Islands" in to a focused management methodology. Everyone is excited about bringing in Unified Communications solutions to their enterprises or providing such services to enterprises. But very few are focused in managing the applications once the solution has been deployed or while being deployed. I myself have come across bottlenecks in edge services, even on Internet2 network where bandwidth is not a problem (at the moment). It could be a single router in a large network that throw in the hammer.
“Covergence Session Manager provides superior policy-based control, monitoring and fault-tracing capabilities for use with call routing, call detail recording and quality of service management,” sounds like good VoIP call in my ears. It also helps an assures that Enterprise management tools such as Tivoli Netcool and Tivoli Enterprise utilizing and integrating CSM for call management.
Following is the Press release from Covergence;
MAYNARD, Mass., May 5, 2008 – Covergence®, the leading provider of next generation Session Border Control solutions, today announced that IBM has certified integration between Covergence Session Manager, Tivoli Netcool and Tivoli Enterprise Monitoring. The integrated solution will enable systems managers to proactively control and monitor every aspect of call management, along with the health and performance of their entire network, from a single Tivoli console.
When integrated with Tivoli, Covergence Session Manager feeds critical performance and quality metrics to the management frameworks from IBM and provides operations teams with the complete visibility and span-of-control they need. Real-time management integration includes more than just standard alarms and events, such as media quality statistics (MoS), network & link utilization, routing and signaling details on a per-session basis and visibility into all SIP activity in the IP telephony network.
“Covergence Session Manager provides superior policy-based control, monitoring and fault-tracing capabilities for use with call routing, call detail recording and quality of service management,” said Kenneth Kuenzel, Founder and Chief Technology Officer, Covergence. “As companies change the way they manage voice traffic and begin to treat it like any other application, a seamless integration with Tivoli’s management software allows us to offer customers true end-to-end network management and monitoring functionality.”
Covergence Session Manager was developed to meet a full range of needs; from those of the small to medium-sized business (SMB) market all the way up to the world’s largest service provider. The solution is available from Covergence immediately and can be purchased by contacting email@example.com or by calling 978.823.5200.