SIP Call Recording
LOS ANGELES - SIP Print™, SIP-based VoIP call recording platforms provider, has been selected by Avaya Inc. for membership in the Avaya DevConnect program.
SIP Print is the developer of an appliance-resident application family that brings advanced call recording capabilities within reach of small and medium-sized business with a need to record calls. The recording is supported for up to 200 seats per location. The recorded phone conversations will be able to provide assistance in training, Q/A, compliance, and regulatory needs, similar to those of large enterprise systems but without the enterprise level of cost.
The Avaya DevConnect program promotes the development, compliance-testing and co-marketing of innovative third-party products that are compatible with standards-based Avaya solutions.
In June 2009 SIP Print introduced the SIP Print Labs certification program, a multi-faceted effort by the company to collaborate with IP-PBX vendors, customers, and channel partners to define standards of interoperability and performance for call recording applications on SIP-based phone systems. Since its introduction, SIP Print Labs has certified a number of leading IP PBX systems. Several Avaya IP communication systems are currently undergoing certification testing.
"Membership in Avaya's developer community will help us build our business by serving our customers and channel partners more efficiently and effectively," said Donald C. Palmer, CEO of SIP Print. "By leveraging Avaya resources and working more closely with the company to deliver compliance-tested solutions to the market, we are able to reduce network complexity, improve security and reliability, and speed time to deployment so businesses can quickly realize a benefit to their bottom line."
Through the DevConnect program, Avaya provides a number of tools and capabilities to member companies. One example is Avaya Aura™ Application Enablement Services (AES) -- a set of application programming interfaces, protocols and Web services that makes it easier for developers to create Avaya-compatible networks, devices and applications.
"Development partners like SIP Print are helping Avaya dramatically expand the options available to its customers," said Eric Rossman, vice president, developer relations and technical alliances, Avaya. "We're able to provide the tools businesses need to change the way they work and to establish a true competitive advantage in the marketplace. They are able to use unified communications applications to make critical information readily available to both employees and customers, regardless of where they are or how they choose to communicate."
Membership information and a listing of solutions developed and tested under the DevConnect program are available at www.avaya.com/devconnect.
Monday, September 14, 2009
SIP Call Recording