Skype Customer Support, Makes a Customer Unhappy And Leave

There is this funny yet serious customer support blunder by Skype reported on ZDNET community. I think it is something everyone should read so you can avoid similar mistakes either in in customer support or in your regular life.
Here is the site that has the story in five parts starting with this one, And Skype call this Customer Service part 1.

tag: skype, Skype Customer Service