Showing posts with label unified communication. Show all posts
Showing posts with label unified communication. Show all posts

Tuesday, September 09, 2008

Zero-touch setup Virtual Office From Cisco, With Office-Caliber Video, Voice, Wireless and Data Service in Branch or Home Offices.

The Cisco Virtual Office has stepped up to fill the demand emanating from mid-sized and large enterprises that employ a larger numbers of distributed workforces, who are placed hundreds or thousands of miles form their corporate offices with need for Unified Communications and access to collaborative Services and business applications. The Cisco Virtual Office, packages routing, switching, security, wireless, IP telephony, and policy control technology into a centrally managed office-caliber solution that provides highly secure video, voice, data and wireless service.

The solution deployes Zero-touch setup Cisco 881w Series Internet Services Router and Cisco 7970G IP phone with color display at remote offices and Cisco 7200 Series router serving as a converged platform for virtual private networking, offering easy-to-manage encryption and security.

American Century Investments, a leading investment management company based in Kansas City, Missouri, uses and so far rolled out the Cisco Virtual Office solution to more than 110 of its sales agents and remote workers.

Cisco itself is an active user of the Cisco Virtual Office solution. More than 12,000 employees in 70 countries use Cisco Virtual Office, and in 2009 the company plans to increase adoption to 20,000 users. By 2010, Cisco plans to have deployed the solution to 30,000 of its employees globally.

The following videos from the company's vice president of information technology Chuck Trent and two U.S.-based users provides more information on the product and the usage;

Cisco Virtual Office: Chuck Trent

Cisco Virtual Office: Jill Shaul

Cisco Virtual Office: Craig Huegen

Following is the Complete Press Release by Cisco;

Highly Secure Solution Helps Employees Collaborate Via Office-Caliber Video, Voice, Wireless and Data Service in Branch or Home Offices

SAN JOSE, Calif. - September 9, 2008 - Cisco® today announced the Cisco Virtual Office, a highly secure solution that allows businesses to extend their enterprise - and productivity - by "bringing the office" to employees who regularly work in a variety of remote settings, such as branch locations or from a home office.

The Cisco Virtual Office addresses the growing trend among mid-sized and large enterprises that have increasingly distributed workforces who need access to collaborative business applications and services outside of their corporate offices. The networking solution packages routing, switching, security, wireless, IP telephony, and policy control technology into a centrally managed office-caliber solution that provides highly secure video, voice, data and wireless service. (http://www.cisco.com/go/cvo) It is flexible, allowing employees to work in a variety of places with technology and services that are as advanced as if they were sitting at their desk in their office. This "extension" of an employee's collaborative office environment includes access to voice and video over IP communications, all protected within a highly secure networked environment.

The Cisco Virtual Office comes at an opportune time. As businesses look for flexible and cost-effective work options, particularly in the wake of rising gas prices and energy costs, the solution enables them to ensure highly secure collaboration amongst a more distributed workforce. (http://www.internetinnovation.org/Portals/0/Documents/Final_Green_Benefits.pdf) This agility helps maintain business continuity, such as during inclement weather, and can generate cost savings on real estate by eliminating needs for additional office space. Furthermore, remote workers can enhance productivity by accessing the same communications and collaboration technologies available to their office-based counterparts.

One of the solution's most valued features is its "zero-touch" setup. Automated, pre-configured setup offloads installation responsibilities from employees, most of whom are not qualified or knowledgeable enough to implement networking systems themselves. With the solution's zero-touch setup, businesses can extend their workforces to thousands of locations with the peace of mind that employee error and IT support will be minimal. As a whole, the Cisco Virtual Office consists of the following components:

    Remote site

    • Zero-touch setup of the new Cisco 881w Series Internet Services Router (ISR) and Cisco 7970G IP phone with color display. Once the Cisco 881w ISR is connected to the Internet, it "calls home" and automatically downloads a pre-defined configuration that syncs with headquarters. From there, employees can benefit from efficient, automated delivery of collaborative business applications and services. For example, wireless LAN connectivity is offered as an option to provide such features as mobile intelligent roaming.

    Headquarters site

    • A Cisco 7200 Series router serves as a converged platform for virtual private networking, offering easy-to-manage encryption and security. It utilizes Cisco Dynamic Multipoint Virtual Private Networking (DMVPN), which secures the exchange of data between two locations without traversing the head office, improving network performance and data delivery by offloading traffic demands from headquarters. This infrastructure also supports SSL and L2TP over IPsec VPNs, serving as a single point of convergence for multiple secure access technologies, such as mobile users with laptops or PDAs.
    • Management servers for policy, identity and configuration, which include the Cisco Configuration Engine for image distribution to as many as 10,000 Cisco Integrated Services Routers; Cisco Security Manager for management of security policies; and Cisco Secure Access Control Server (ACS), which provides access policy control to meet regulatory and corporate compliance requirements. This centralized management architecture allows control of all the services that Cisco Virtual Office enables, including security, mobility, collaboration and unified communications.

    Services

    • Cisco and its approved partners provide services for Cisco Virtual Office planning, design and implementation. Services include deployment and integration at the head-end site, consultative guidance for automating the deployment and management of remote sites, and ongoing operational support. These services help reduce customers' operating costs and continually assess, tune and evolve Cisco Virtual Office components to keep pace with customers' business needs and security threats.

"The Cisco Virtual Office is ultimately about helping extend secure mobility and empowering the collaborative workforce wherever and whenever it connects," said Marie Hattar, vice president of network systems and security solutions for Cisco. "It enhances the benefits of remote working by providing office-caliber technology wrapped in a security blanket. It allows businesses to stay agile, and in some cases, it can provide an environmentally friendly alternative to commuting while managing operational expenses at corporate sites."

According to Hattar, as the number of distributed workers increases and the way they access corporate networks and information multiplies, both in terms of device and location, businesses need an increasingly flexible IT infrastructure that extends the same protection found within a corporate office to remote locations where employees connect. Because of the solution's security capabilities, businesses can safely establish highly secure mobility, collaborate with their constituents and adopt distributed employee work models that can be more efficient than relying exclusively on centralized corporate sites for conducting operations.

American Century Investments, a leading investment management company based in Kansas City, Missouri, is harnessing the value of remote working and distributed - yet collaborative -- enterprises through the Cisco Virtual Office. To date, American Century Investments has rolled out the Cisco Virtual Office solution to more than 110 of its sales agents and remote workers.

"Our remote worker implementation of the Cisco Virtual Office is designed to provide our employees with flexibility and to allow them to be as functional working from home as they are in the office," said Keith Little, network services manager for American Century Investments. "As our intermediary sales staff grows, we will continue to broaden our adoption of this solution so we can provide our employees with easy remote access to network resources. The Cisco Virtual Office provides us with the benefits of greater employee productivity and operational efficiency. Simply put, we've adopted the Cisco Virtual Office as our own virtual office."

Cisco's Internal Deployment: 12,000 Employees in 70 Countries

In addition to American Century Investments, Cisco is an active user of the solution. More than 12,000 employees in 70 countries use Cisco Virtual Office, and in 2009 the company plans to increase adoption to 20,000 users. By 2010, Cisco plans to have deployed the solution to 30,000 of its employees globally. To find out more on Cisco's rollout strategy and benefits, please view these videos from the company's vice president of information technology Chuck Trent and two U.S.-based users:

URL: http://www.youtube.com/watch?v=QxhFgKHYjwc

URL: http://www.youtube.com/watch?v=QoYd3zWwuY0

URL: http://www.youtube.com/watch?v=HDteqoaRaHA

Pricing & Availability

The Cisco Virtual Office solution is available today and starts at $700 per seat.

Cisco, the Cisco logo and Cisco Systems are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. This document is Cisco Public Information.
Contact Information:
Press Contact(s)
Neil Becker Cisco Systems, Inc. 408 525-7415 nebecker@cisco.com
Investor Relations Contact(s)
Marilyn Mora Cisco Systems, Inc. 408 527 7452 marilmor@cisco.com
Industry Analyst Relations
Todd Hanson Cisco Systems, Inc. +1 408 853 8255 todhanso@cisco.com

Friday, December 21, 2007

Fax-to-Desktop (FaxFinder®) Unified Communication Solutions From Multi-Tech

MINNEAPOLIS, DECEMBER 18, 2007 – A major challenge in sending faxes directly to the desktop is designing a fax server to understand the various phone systems’ (i.e., PBXs) codes for where to send the fax. PBXs vary in the way those codes (i.e., DTMF digits) are presented, and it is up to the fax server to adapt to them. Multi-Tech® Systems, Inc., a leading data communications and telecommunications technology company based in suburban Minneapolis produces a line of FaxFinder® fax servers that, so far, have been interfaced to over 40 PBX models.

To operate, the Multi-Tech FaxFinder is connected to a PBX via a standard analog port and to the company’s Local Area Network (LAN) by a built-in 10/100BaseT Ethernet® interface. The call comes in as a DID (Direct Inward Dialing) number and the PBX converts the number to DTMF (Dual Tone Multi-Frequency) tones, which define the destination location or extension on the network. The PBX then sends the DTMF signals along with the actual fax data to the FaxFinder. The FaxFinder translates the DTMF digits into an email address and converts the fax into a PDF or TIFF file. The file and email address are then sent to an email server for delivery to the correct desktop. That final location can be anywhere in the world that has an email address. The Multi-Tech FaxFinder is a very easy and straightforward method of implementing unified fax and email communications.

"This solution does not require expensive new equipment or extensive upgrading of your existing infrastructure," states Mike Kydd, Vice President of Sales for Multi-Tech Systems, Inc. "It only requires that your PBX be able to transmit DTMF signals and fax data through an analog port to a FaxFinder fax server, and that the FaxFinder be able to interpret the DTMF signals properly. To find out if your PBX can work with the FaxFinder please contact us and we will let you know if you to can unify your fax and email communications as easily as adding a Multi-Tech fax server."

The FaxFinder fax server is a turnkey solution that connects to an analog port(s) of a PBX capable of DID-to-DTMF conversion. It converts faxes to PDF or TIFF files allowing received faxes to be emailed and to send faxes from any application that can print. Available in one-, two-, four- and eight-port models (FF120, FF220, FF420 and FF820 respectively), it includes a Web server interface for configuration and management, and synchronizes addresses with Microsoft® Outlook® email. The FaxFinder fax server can schedule delivery times and build faxes from multiple documents using multiple applications.

Multi-Tech Systems is an ISO 9001:2000 certified global manufacturer of telephony, Internet and device networking products connecting voice and data over IP networks. Multi-Tech Systems has 75 U.S. patents and numerous international patents. Contact Multi-Tech in the U.S. at 800/328-9717 or +763/785-3500, via fax at +763/785-9874, EMEA at T: +(44) 118 959 7774 (UK) or T: +(33) 1 49 19 22 06 (France), or via fax at F: +(44) 118 959 7775 (UK) or F: +(33) 1 49 19 21 00 (France) or at http://www.multitech.com.

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Monday, December 10, 2007

A Monitor to Unify Your Communications from Envision

A monitor to replace/add to my 21 inch Dell Monitor I am using. I will test this out very soon.
FREMONT, Calif., Dec. 10 /PRNewswire/ -- Envision Peripherals Inc. (EPI), home to the AOC and Envision branded displays, today expanded its high performance LCD desktop monitor line with the introduction of the 22-inch Envision E218c1 slim bezel monitor featuring a built-in webcam and echo- canceling microphone. Part of the "Professional Series" of Microsoft Windows Vista Premium-certified LCD displays, the Envision E218c1 is designed to maximize desktop space and facilitate the latest personal communication over the Internet.
"The Envision E218c1 excels at everything from productivity and gaming to watching movies and connecting with family, friends and colleagues via the Internet," said Michael Lien, GM, North American Brand Sales. "It's designed for personal and business users who don't want the hassle of installing separate components to take advantage of advanced Internet communications capabilities including VoIP, video conferencing and video-enabled instant messaging."

Featuring a built-in 1.3 megapixel webcam, the E218c1 is ideal for video conferencing and video instant messaging. Whether taking snapshots, creating video or video conferencing, the adjustable height and swivel design of the display allows users to accurately line up the webcam to ensure desired subjects are within view. The E218c1's built-in microphone with echo cancellation delivers clear, feedback-free communication, making it the perfect complement for VoIP long-distance calls or webcam enabled video conferencing.

Designed to complement Microsoft's Window's Vista operating system, the new 22-inch widescreen enables users to navigate between multiple side-by-side applications and columns in tables or spreadsheets. The widescreen format takes advantage of Vista Premium's Aero Flip, eliminating the need to toggle between applications.

Equipped with the Digital Video Input w/HDCP interface -- needed to "unlock" protected HD content -- the E218c1 allows high-quality audio and video playback from the latest high-definition program sources, including HD- DVD and Blu-ray DVDs. For maximum versatility, the unit also delivers HD 720P/1080i compatibility allowing it to display digital TV programming delivered by Cable, Satellite and other Set Top Boxes equipped with DVI-HDCP.

Boasting 1680X1050 screen resolution and 700:1 contrast ratio for vivid, true-to-life image quality, the E218c1 delivers exceptional clarity for viewing fast-paced action programming or playing the latest video games thanks to its 5-millisecond response rate. Built-in stereo speakers deliver rich stereo sound to further enhance the user's experience.

The Envision E218c1 features a built-in 3-port USB hub enabling users to connect additional components such as digital cameras, flash drives, mice, and keyboards directly to the monitor for a neat, convenient plug-and-play experience.

The VESA wall-mount compliant E218c1 flat-panel display comes with a comprehensive warranty that meets the strictest safety, energy efficiency and environmental standards, including EPA ENERGY STAR® and ROHS (Restriction of Hazardous Substances Directive).

The Envision E218c1 is available immediately through Envision distributors and channel partners at a suggested retail price of $329.99.


Monday, November 19, 2007

COX VoiceManager Covers Your Telephony Needs.

Cox Business has released VoiceManager, a telephony platform that integrates a desktop phone, PC and wireless devices.

The IP telephony platform scales to deliver mobility, business continuity and unified messaging solutions to small businesses and large enterprises, according to Cox. Its features include find-me/follow-me, auto attendant and a personal status manager to route calls to the most convenient location and designate priority callers. For mobility, the platform’s remote office, sequential ring and call notification functions allow users to direct calls to desk, home and mobile phones, as well as set up simultaneous ring and voice mail alerts.

VoiceManager


Tuesday, July 24, 2007

Internet Telephony Magazine's Rich Tehrani's Microsoft outlook on communications

As I have informed before, Internet Telephony magazine is still one of the paper magazines that I continue to read. And Rich's weblog is one of the VoIP IP Telephony webblogs that I frequent for it's in depth and some times .
Keeping with his usual style, Rich Tehrani has published an article "Microsoft Pushes into Communications and Beyond" carries you through Communications and Microsoft from 1990's to the unified communications in the future.
I suggest that you read the article if you are interested in communications. I think the reason is evident in following excerpt;
"Microsoft has lots of really great communications and other products which are just about to ship. If everything works according to plan, within one year we could be looking at Microsoft as a very serious player in communications. Really, this is Microsoft’s game to lose. When we saw the demos of unified communications throughout the day, my two coworkers and I looked at each other a few times and asked, “When can we get this?” I suspect many others will soon be asking the same question."

Rich Tehrani: "Microsoft Pushes into Communications and Beyond"

Thursday, June 21, 2007

Convergence spending to reach 30B this year by SMB's

Although SMB's (Small and Medium Business) in USA have been slow in adopting unified communication, it looks like they are beginning to change, according to a market demand study by AMI-Partners. The industry analysts estimate the total SMB U.S. IP communications and managed services opportunity to be over $30 billion in 2007 and growing at a CAGR of 15.6 percent through 2010.

Some of the key findings from the report include:

IP Telephony

  • US SMB IP-PBX shipments now exceed traditional TDM-PBX (including key systems) systems.
  • IP-PBX penetration among US MBs rose from 20% in 2005 to 25% in 2006.
  • Hosted VoIP penetration, currently under 5% of US SMBs, is now entering a high-growth phase that will drive SMB productivity well into the next decade.
  • Collaborative communications such as webcasting, calendaring and scheduling are now being used by over 15% of US SMBs.
  • Skype has become a convenient communication tool for quick long-distance chats and is being used by over 5% of US SMBs.

Managed Services

  • With in-house IT staff busy addressing basic break-fix issues, both SBs and MBs are looking to outsource non-core IT services.
  • Key functions outsourced to managed service providers are security, backup/business continuity, network management, e-mail services, web-hosting, applications and database hosting, and IT Infrastructure management.
  • Over 10% of U.S. SMBs now use a managed firewall service and over 15% are using managed VPNs.
  • The opportunity for online/off-site data storage and backup is also increasing, driven by business continuity and disaster recovery needs, and has risen to 11% among SBs and 15% among MBs.
You can read more and find out about the study at Tekrati.

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