Switching to SIP? Four Facts to Check When Switching to SIP

SIP Trunking

SIP Communication in the business sector is getting traction as the businesses realize they can save a packet, sometimes up to 70% from traditional phone communications costs, by switching to SIP. So the SIP trunking is too gaining attraction to fill the technical needs of SIP communications.
SIP is traditionally a simple calling protocol yet there are some things to watch out when making the switch. Sangoma gives us Four most important and how to tackle them,

SIP Needs Security

Since SIP is in plain text, it doesn’t take an IT genius to decipher a SIP session (call). Without the proper security measures, anyone can run a packet capture tool (such as Wireshark) and extract audio from calls.

The good news is that this is an easy problem to solve with Secure Real-Time Transport protocol (SRTP) and a Session Border Controller (SBC), which is basically an application-layer firewall designed for SIP.

Make SIP (a) Priority

Between the media streaming and file sharing, chances are you have a lot of traffic on your network. If you implement SIP trunking on top of that without preparation, you may have delays in video buffering, slow email send speeds, or decreased audio quality on your VoIP calls.

To avoid this, make sure you utilize the standard QoS feature found in most business-grade routers and switches. The QoS feature will ensure your voice calls receive priority on the network, ensuring the available bandwidth is delivered straight to them first before less important network traffic.
Prior to SIP, Know Your Network

When switching to SIP, it’s important to have an accurate idea of how many concurrent calls your business makes. Review your call logs and understand the total number of calls your business makes, as well as how many concurrent calls are made at your busiest times.

SIP Bandwidth Needs 

The second thing to understand about your network is that SIP depends on bandwidth, and a lack of it can cause poor audio, dropped calls, and busy signals. Luckily, bandwidth is cheap and usually readily available!

Make sure you have enough to support the maximum number of concurrent calls your business requires. (To calculate the necessary bandwidth, simply multiply the maximum number of concurrent calls by Number of max concurrent calls x 100kb/sec = average bandwidth per call needed.) Simply add the bandwidth required to the amount you already use for business duties, and you should be good to go.

If You Fax Over SIP, Be Smart.

Faxing over IP can be very messy, particularly when it comes to the T.38 fax limitation. In very simple terms, a fax message cannot be compressed in the same manner as a voice packet. Packet loss with a phone call can result in poor audio quality, but you can often still understand what the person is saying. With faxing over IP, any packet loss can potentially cause the fax to fail completely.

That being said, if faxing is important to your business, then you should consider a reliable FoIP (fax over IP) solution such as FaxStation. With Sangoma’s FaxStation you can enjoy an analog fax experience without the added cost of an additional PSTN line.

You can find more information and solutions at Sangoma.

SANGOMA Releases Results For The First Quarter Of FIscal 2019.

Press Release:

Quarterly Revenue up 81% and Earnings before interest, tax, depreciation and amortization (EBITDA) up 129% over last year.

MARKHAM, ONTARIO, November 22, 2018 – Sangoma Technologies Corporation (TSX VENTURE:STC), a trusted leader in delivering Unified Communications solutions, both in the cloud and on-premises, and the provider of the two most widely used open source communications software products in the world, today announced highlights of its first quarter unaudited results of fiscal 2019, ended September 30, 2018.
For the first quarter of fiscal 2019, sales were a record $21.44 million, 81% higher than the same quarter last year and 22% more than the immediately preceding quarter.  This quarter’s results include one month of the most recently completed acquisition of Digium, which closed in September.
 
¹ Operating Income and EBITDA are metrics used by the Company to monitor its performance and the definitions may be found in the accompanying MD&A posted today at www.sedar.com.
“This is the first time in our history in which we have exceeded $20 million in quarterly revenue, and it’s great to see the contribution from Digium on our top line right away”, said Bill Wignall, President and CEO of Sangoma.  “The integration work unfolded pretty much as planned during our first quarter and the management teams are jointly working through expected savings during the second quarter, all of which is proceeding well.  I’m pleased to see EBITDA more than doubling from last year and at $2.5 million, the first quarter is a quick start that puts us well on track to achieve our $10 million in guidance for the year.  We remain very excited about Sangoma’s prospects following the Digium acquisition, and we are now even more confident in our ability to deliver a $100 million business in 2019.”
Gross profit was $12.44 million in the first quarter of fiscal 2019 at a gross margin on 58%, a figure that is expected to increase slightly in future quarters, as Digium results will be included for the entire quarter.
Operating expenses were $10.63 million in the first quarter of fiscal 2019, essentially double those of the prior year as a result of the two acquisitions completed since then.
For the first quarter of fiscal 2019 ended September 30, 2018 both EBITDA at $2.52 million and operating income at $1.81 million were more than double the same period of fiscal 2018.
Net loss for the first quarter ended September 30, 2018 was $1.00 million compared to net income of $0.39 million in fiscal 2018, reflecting the estimated $2.10 million of one-time transaction costs incurred to complete the acquisition of Digium during the quarter.
Sangoma finished the quarter with a cash balance of $5.00 million and total debt of $24.91 million following the completion of the Digium transaction. During the quarter adjusted cash flow from operations, to exclude the impact of the Digium acquisition, was $1.70 million.
Outlook for fiscal year 2019
As previously communicated, Sangoma expects revenue for fiscal 2019 to be approximately $100 million.  Further the company anticipates generating adjusted EBITDA (excluding one-time costs associated with the Digium acquisition) of $10 million this year, with adjusted EBITDA margins expanding to over 13% by fiscal 2020.
Conference Call
President and CEO, Bill Wignall, and CFO, David Moore will host a conference call on Friday November 23, 2018 at 12 noon Eastern Standard Time to discuss the quarterly results.  The dial-in number for the call is 1-800-319-4610 (International 1-604-638-5340).  Investors are requested to dial in 5 to 10 minutes before the scheduled start time and ask to join the Sangoma call.
www.sangoma.com

FreeSWITCH Will Get Contineous Support From Sangoma!

Sangoma extends support for FreeSWITCH snapvoip.blogspot.com
Sangoma, a supplier of Voice and data communications hardware supplier bid it's support for FreeSWITCH open source project, the company announced at ITEXPO East 2010.
"Sangoma's contribution has been invaluable since the inception of the movement, both from a financial perspective as well as from a technology partnership level," said Anthony Minessale, lead developer of the FreeSWITCH project, in a statement. "We are excited about Sangoma's continued involvement and active support for the project."
Sangoma is a diamond sponsor, the highest level of sponsorship of the 10^th annual ClueCon Conference (links below). "Since being launched 2006, FreeSWITCH has been growing in popularity, sophistication and stability as a fully-featured, carrier-grade softswitch and telephony platform," said Serge Forest, Vice President of Marketing at Sangoma. "Over the last year, we have seen some of the most innovative and powerful applications being driven by the FreeSWITCH engine.
Following is the complete press release;

ITEXPO EAST 2010, MIAMI, FLORIDA--(Marketwire - Jan. 21, 2010) - As part of its ongoing commitment to the FreeSWITCH open source project, Sangoma® Technologies Corporation (TSX VENTURE:STC), a leading supplier of hardware and software enabling server-based voice and data communication applications, today announced at ITEXPO East 2010 the company is extending its support by becoming a major sponsor of both a leading open source conference and weekly FreeSWITCH community calls. Through its financial and technical support, Sangoma hopes to facilitate the growth of the FreeSWITCH community by increasing the number and types of IP Telephony applications developed.
Sangoma will be a Diamond sponsor, the highest level of sponsorship, of the 10^th annual ClueCon Conference taking place this August 3-5, in Chicago, IL. ClueCon is an annual three-day open source telephony user and developer conference that brings together the entire spectrum of telephony. The conference features presentations by industry leaders on a variety of open source telephony platforms including FreeSWITCH, Asterisk, Callweaver, OpenSIPKamailio, Bayonne and Yate.
Additionally, Sangoma will sponsor the FreeSWITCH community calls, weekly calls where leading developers present topics of interest to the open source telephony community. They also lead discussions on projects, best practices and other topics relevant to open source developers. Sangoma will provide technical support on calls whenever topics related to their expertise are on the agenda.
"Sangoma's contribution has been invaluable since the inception of the movement, both from a financial perspective as well as from a technology partnership level," said Anthony Minessale, lead developer of the FreeSWITCH project. "We are excited about Sangoma's continued involvement and active support for the project."
"Since being launched 2006, FreeSWITCH has been growing in popularity, sophistication and stability as a fully-featured, carrier-grade softswitch and telephony platform," said Serge Forest, Vice President of Marketing at Sangoma. "Over the last year, we have seen some of the most innovative and powerful applications being driven by the FreeSWITCH engine. Its highly scalable and modular software architecture enables developers to reach new heights in the density and flexibility of the solutions they build. Sangoma has leveraged the FreeSWITCH architecture over the last few years to build its products and we are proud to continue our involvement in this highly dynamic IP Telephony community."
Developers interested in Open Source Telephony are invited to join the weekly calls at http://www.freeswitch.org/ and attend the ClueCon conference www.cluecon.com.

Sangoma® Technologies Corporation
http://www.freeswitch.org/
www.cluecon.com.
ITEXPO East 2010