Wednesday, June 06, 2007

To converge or not to converge, with my VoIP?

VoIP IP Telephony @ http://snapvoip.blogspot.com
With VoIP ringing in almost every ear, (By the way today is ears day! June 6th, 6-6)!! Many business and their IT staff is presented with the questions of convergence.
Shall we run voice and data on the same network? or shall we not.
Shall we outsource the VoIP all together or shall we handle our own IPPBX, connected to our traditional PBX during the transition?
Well all those are valid thoughts and questions. But today I am going to lead you to an article that attempt to answer some of the questions. It was published by ZDNet UK. Here is the summery but follow the link for the complete article.

"To converge or not to converge — that is the question. But the answer isn't as clear-cut as we'd like. There are many advantages to convergence, and it appears to be the way of the future, especially in budget-conscious environments.

However, separating voice and data transmissions can provide better security for both. In addition, it may be a more cost-effective alternative — at least in the short run — if the existing network would require a complete redesign to support VoIP.

A single network can make management and troubleshooting easier if IT personnel have the proper training to deal with VoIP technology. But it also makes the network more complex, and there may be a learning curve before the company can realize the full benefits.

As with so many issues in IT, then, the answer to the question is: "It depends." It depends on the network infrastructure you're starting with, your security requirements, budgetary considerations, personnel considerations, and many other factors. It's essential to perform an assessment — not just of the network but of your company's particular needs in regard to both data and voice, and a projection of future needs — before you make the decision."

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