The 15 Commandments of IVR http://snapvoip.blogspot.com/
Pronunciation, and in my case spelling, forget it,,, English is one of my weak points. So I have been interested in Allison Smith, The Asterisk Voice :) and her series on IVR, The IVR Clinic with Allison Smith which is on the #9 episode right now, titled;
“Thou Shalt Give a Pronunciation Guide for Proper Names and Place Names”.Just like the other episodes, I came away learning some key facts about proper IVR names and places usage and a very valuable pronunciation lessons.
The IVR Clinic with Allison Smith