Wednesday, March 26, 2008

Microsoft Fixes VoIP With A Service Pack(1)!

Although no one knew it is broken, Microsoft is fixing it. I think it's policy of first release then fix attitude from other solutions has been carried over to VoIP solutions as well. But don't worry, it is not entire VoIP they are fixing, it a feature update to its Response Point VoIP phone system for small businesses. Yes I also had to say phew!.

Microsoft has announced plans to release a feature update to its Response Point VoIP phone system for small businesses as a Service Pack. The SP 1 will be available this summer as a free download.

Response Point SP1 will help small businesses move from analog phone service to VoIP without the need for technical expertise. The upgraded solution features a VoIP account setup wizard in the Response Point Administrator for quick and easy scalability. It also allows businesses to select a local phone number for use in remote locations.

"Small businesses rely heavily on the phone to communicate with customers and want a solution that allows them to reliably reach as many customers as possible at a low cost," Xuedong Huang, general manager for Response Point at Microsoft, said in a statement. "Response Point SP1 will make it easy to transition from traditional analog service to the promise of digital voice services."

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