e911 a problem for many VOIP providers

Many VOIP providers will not be able to provide "enhanced" 911 service to all their customers by the Federal Communications Commission (FCC)'s November 28 deadline, VOIP industry sources say (see FCC Requires VOIP E911).

The FCC order requires VOIP providers provide ”enhanced” 911 service, which delivers a caller’s name, telephone number, and physical address directly to the console of the local Public Safety Answering Point (PSAP) in an emergency.

Industry insiders say most VOIP providers are working toward the goal, but realizing it in the entirety of their territory, for most, is an unrealistic goal.