Thursday, June 05, 2008

Polycom Recalls SoundStation2W Batteries

The battery packs can overheat, posing a fire or burn hazard. Polycom has received one report of a battery pack overheating resulting in minor property damage. No injuries have been reported.
The recalled battery packs were supplied by Gold Peak Industries Ltd. and sold with Polycom’s SoundStation2W wireless conference phones from December 1, 2007 until May 2, 2008, and separately as replacement battery packs during the same time period. The SoundStation2W part numbers and SKU numbers are printed on the underside of the telephone and include the following models:

Part NumberSKU Number

SoundStation2W recalled battery pack part numbers, SKU numbers and date codes are as follows:

Part NumberSKU NumberDate Code
1520-07803-0032200-07803-002GP1207, GP0108, GP0208, GP0308
(December 2007 through March 2008)
1520-07804-0032200-07804-002GP1207, GP0108, GP0208, GP0308
(December 2007 through March 2008)

The battery packs have a black or white plastic coating and a white label with the following title: “RECHARGEABLE Li-ion BATTERY.” The recalled battery pack part numbers can be found on the bottom right hand corner of the white label on the battery pack. The date code can be found to the left of the part number printed on the white label of the battery.

Consumer Contact: For additional information, contact Polycom, Inc. at (800) 963-7627 between 9 a.m. and 5 p.m. ET Monday through Friday, or visit the firm’s Web site at
Recallr: Polycom Recalls SoundStation2W Wireless Conference Phone Lithium Ion Batteries


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